Terms and conditions
Last modified: November 15, 2023
1. General Terms
1.1 Introduction
Welcome to the Svelta Ltd. website (“Website”), operated by Svelta Ltd. (“we,” “us,” or “our”). By accessing or using our SaaS logistics software and related services (“Services”), you agree to these Terms and Conditions (“Terms”). If you do not agree to these Terms, you may not use our Website or Services.
1.2 Governing Law
These Terms shall be governed by and construed in accordance with the laws of The Republic of Cyprus. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in The Republic of Cyprus.
2. Account and User Responsibilities
2.1 Accounts
- To access the Services, users must create an account by providing accurate and complete information.
- Account holders are responsible for maintaining the confidentiality of their login credentials and all activities conducted under their account.
- Users must be 18 years or older and authorized to act on behalf of their organization, where applicable.
- We reserve the right to suspend or terminate accounts for violations of these Terms or misuse of the Services.
2.2 User Conduct
When using our Services, you agree not to:
- Use the Services for any illegal, fraudulent, or unauthorized purposes.
- Interfere with the functionality of the Website or Services, including attempting to reverse engineer, modify, or hack the platform.
- Disrupt other users’ access or attempt to gain unauthorized access to accounts, data, or systems. Failure to comply may result in immediate suspension or termination of your account.
3. Services and Payment
3.1 Use of Services
Our Services provide SaaS logistics solutions designed for courier companies and retailers with a focus on optimizing last-mile deliveries. Access to these Services is granted solely for the intended purposes outlined and may not be used for unauthorized or illegal activities.
3.2 Payment and Fees
- Access to certain features of the Services may require a subscription or one-time payment. All applicable fees and billing details will be disclosed during the registration or subscription process.
- Payments are non-refundable unless explicitly stated otherwise in specific terms of service for a particular product or feature.
- We reserve the right to modify pricing and will provide reasonable notice of any changes.
4. Intellectual Property and Data Protection
4.1 Intellectual Property
- All content, materials, software, trademarks, and branding on the Website or within the Services are owned by or licensed to Svelta Ltd. and are protected under applicable intellectual property laws.
- Users may not reproduce, distribute, or create derivative works based on any of our intellectual property without prior written consent.
4.2 Data Protection
- We collect and process user data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant. Please refer to our Privacy Policy for details on how your data is collected, used, and stored.
- Users are responsible for ensuring compliance with any data protection laws applicable to their use of the Services.
5. Limitations and Legal Terms
5.1 Disclaimers
- The Services are provided “as is” and “as available” without any warranties, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
- While we strive to ensure the reliability and uptime of our Services, we do not guarantee uninterrupted or error-free operation.
5.2 Limitation of Liability
- To the fullest extent permitted by law, Svelta Ltd. shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use the Services.
- Our liability for direct damages is limited to the fees paid by the user for the Services during the 12 months preceding the claim.
5.3 Modifications
- We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page, and continued use of the Services constitutes acceptance of the changes. We recommend users periodically review this page.
5.4 Contact Us
For any questions or concerns regarding these Terms or the Services, please contact us at:
- Email: info@www.svelta.io
- Address: 86 Archiepiskopou Makariou III, Limassol, Cyprus