Proof of Delivery Software for Secure, Documented Deliveries
Every Delivery Confirmed. Every Detail Accounted For.
Svelta helps businesses digitally document deliveries and collections, creating a clear record of each completed job. Improve accountability, simplify delivery verification, and reduce the time spent resolving disputes or responding to customer enquiries.
Simple for Drivers. Reliable for Operations. Reassuring for Customers.
Give drivers the tools to record delivery outcomes directly from their mobile devices. From photographic evidence and recipient signatures to parcel scans, Svelta helps keep delivery records organized and accessible to your operations team.
Reduce Disputes. Strengthen Accountability.
Know what happened at every drop-off. By keeping delivery confirmations and supporting evidence connected to each job, Svelta helps your team verify delivery outcomes, investigate discrepancies, and respond to customer queries with greater confidence.
Photo & Barcode Capture
Capture photos to document completed deliveries, shipment conditions, or issues encountered on site. Scan parcel barcodes to support accurate item identification and help ensure the correct shipment reaches the intended recipient.
Digital Signature Capture
Collect recipient signatures electronically to document handovers without relying on paper forms. Keep delivery confirmation within your digital workflow for a smoother experience for both drivers and recipients.
GPS Verification & Timestamps
Associate delivery records with relevant time and location information, where supported. Give your operations team additional context when verifying completed jobs and investigating delivery discrepancies.
Delivery Records in One Place
Keep electronic Proof of Delivery (ePOD) records connected to the relevant delivery. Make it easier for authorized team members to retrieve supporting evidence when responding to customer enquiries, reviewing operational performance, or handling disputes.
Configurable Delivery Workflows
Adapt delivery confirmation requirements to your operational needs. Depending on the workflow, you can configure which details drivers must submit — such as photos, recipient information, signatures, or payment-related data — to help ensure that required information is captured before a job is completed.
Branded, Business-Specific Confirmations
Create a delivery confirmation experience that reflects your business. Configure available fields and labels, and present relevant information such as driver details, recipient information, timestamps, and delivery location data, according to your requirements.
Capture, Confirm, and Synchronize
When a driver completes a delivery or collection, they can record the outcome through the Svelta Driver App. Depending on the workflow, this may include collecting a recipient’s signature, taking photos, documenting issues with goods or shipments, and scanning parcels to support accurate handovers.
Delivery information is synchronized with the Svelta platform, giving your operations team a centralized view of delivery records and helping keep everyone aligned.
Frequently Asked Questions
What is Proof of Delivery (POD) software?
Proof of Delivery software digitally records evidence that a delivery or collection has taken place. Svelta helps businesses document delivery outcomes using tools such as photo capture, digital signatures, barcode scanning, and relevant time and location information, depending on the configured workflow.
How does Svelta’s Proof of Delivery software work?
Drivers use the Svelta Driver App to record delivery or collection outcomes. Depending on the job requirements, they can capture photos, collect recipient signatures, scan parcel barcodes, and record other relevant details. The information is synchronized with the Svelta platform, where authorized team members can access the delivery records.
What types of proof can drivers capture?
Depending on the configured workflow, drivers can capture: Photos of completed deliveries, goods, or delivery issues. Electronic recipient signatures. Parcel barcode scans. Relevant timestamps and location information. Recipient and other delivery-related details.
Can drivers take photos as proof of delivery?
Yes. Drivers can capture photos through the Svelta Driver App to document completed deliveries, shipment conditions, or issues encountered during a delivery. This provides additional evidence when reviewing delivery outcomes or responding to customer enquiries.
Does Svelta support electronic signatures?
Yes. Svelta supports digital signature capture, allowing drivers to record recipient signatures electronically rather than relying on paper-based confirmation forms. The signature can be retained as part of the relevant delivery record.
Can Svelta scan parcel barcodes?
Yes. Barcode scanning helps drivers identify parcels and record relevant shipment information during delivery or collection workflows. This can support more accurate handovers and reduce the risk of recording the wrong shipment.
Does Svelta record the time and location of a delivery?
Svelta can associate delivery records with relevant timestamps and GPS-based location information where supported by the device, permissions, and configured workflow. This additional context can help operations teams verify delivery outcomes and investigate discrepancies.
Where are electronic Proof of Delivery records stored?
Electronic Proof of Delivery records are connected to the relevant delivery in the Svelta platform. This gives authorized team members a centralized place to retrieve available evidence when handling customer enquiries, reviewing completed jobs, or investigating disputes.
Can I configure what drivers must submit before completing a delivery?
Yes. Svelta supports configurable delivery workflows that can specify which information drivers must capture for a job. Depending on the setup, requirements may include photos, recipient details, signatures, barcode scans, or payment-related information.
Can Svelta help reduce delivery disputes?
Svelta helps businesses maintain documented delivery records that can be reviewed when a customer questions whether or how a delivery was completed. Photos, signatures, timestamps, and other available evidence can help teams investigate discrepancies and respond with greater confidence, although no system can eliminate every dispute.
Can customers receive a branded Proof of Delivery confirmation?
Svelta supports business-specific delivery confirmations with configurable fields and labels. Depending on the setup, the confirmation can display relevant details such as driver information, recipient details, timestamps, and delivery location information.
Can Proof of Delivery be used for collections and returns?
Yes. Proof of Delivery workflows can also support collections and other relevant transport tasks. Drivers can record the outcome and capture supporting evidence according to the requirements configured for each job.
Can my operations team access delivery evidence without contacting the driver?
Authorized team members can retrieve available Proof of Delivery records from the Svelta platform. This can reduce the need to contact drivers for information that has already been captured and synchronized, subject to device connectivity and the configured workflow.
Is Svelta Proof of Delivery software suitable for high-volume delivery operations?
Svelta supports digital delivery documentation within broader delivery and fleet workflows. It can help businesses manage records across multiple drivers and deliveries, with suitability depending on operational volume, configuration, and specific requirements.
Does Proof of Delivery software replace a transport management system?
Proof of Delivery is one part of delivery operations. Svelta combines delivery documentation with broader transportation management capabilities, including route planning, driver coordination, delivery status tracking, and operational reporting.
How can I find out if Svelta Proof of Delivery is right for my business?
Contact the Svelta team to discuss your delivery processes, required confirmation evidence, and reporting needs. They can help determine how Svelta’s Proof of Delivery workflows can fit your operation.